Avatar/Picture Help!

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Avatar/Picture Help!
By:
Post # 1

I haven't change my profile picture in a long time. I got a new picture and everytime I upload it to my profile it keeps showing my old one. I tried the CTRL+R option as well nothing.

steps I took, I uploaded it, pressed save changes, the page reloaded to my main page with no change. I then went to the main page pressed CTRL + R it reloaded the page but of my old/current picture.

any help would be greatly appreciated,

thank you,

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Re: Avatar/Picture Help!
By: Moderator / Adept
Post # 2

Check to see whether the picture you are trying to load fits the required size and that it is in either a jpg or gif format. The most common reason a picture does not load is that the image is either too large or in the wrong format. Pictures should be no larger than 300x250.

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Re: Avatar/Picture Help!
By:
Post # 3
Also, I have found that I can't change my picture on my phone, so it might be that.
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Re: Avatar/Picture Help!
By:
Post # 4

The picture is smaller then those dimensions. I even clicked the box to remove old photo saved it. The uploaded the new one, and it pops up my old image. So I deletted it again uploaded my new one pressed CTRL + R and still nothing. :( !

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Re: Avatar/Picture Help!
By:
Post # 5

I am on a laptop !

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Re: Avatar/Picture Help!
By: / Novice
Post # 6
If you're using Google Chrome try clearing your cookies or try to upload the picture using a different web browser.
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Re: Avatar/Picture Help!
By:
Post # 7

I tried IE and when I logged in its the black and white image. But on chrome it hasn't changed. will it change in a while to the IE photo?

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Re: Avatar/Picture Help!
By: Moderator / Adept
Post # 8

As someone that also uses chrome, I've found that if you clear your browsing data, it shows the new picture once the history is cleared. It may just be an issue with the browser. I know that on other browsers the issue doesn't appear to be there, so it may just be something with Chrome.

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Re: Avatar/Picture Help!
By:
Post # 9
It could also be server cache.
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